Need help with the NB SAI iOS app? You're in the right place.
Open the app, tap "Create Account," choose your role (Member is default; Teacher and Officer require approval), and accept the consents. Members are activated immediately. Teacher and Officer accounts await Officer approval — you'll get an email when it's ready.
On the sign-in screen tap "Forgot password?", enter your email, and we'll send you a 6-digit code. Enter the code, then choose a new password (≥8 characters, including 1 uppercase, 1 number, and 1 special character).
Tap Profile → My Donations → the recurring donation → Cancel. You can also cancel through your payment processor (PayPal, Apple, Venmo, etc.).
Tap Profile → Delete my account. Your account is deactivated immediately and fully purged within 30 days, except for aggregated, de-identified records and legally retained donation receipts.
Tap Profile → Download my data. We'll email you a JSON export within 7 days.
From your Home tab, tap your assigned group, then tap "Class Attendance." You'll see one tab per recent class date. Each student row has Present (green ✓), Late (amber 🕐), and Absent (red ✗) buttons. Tap a button to set the status; tap it again to unmark.
Yes. Teacher notes are visible only to co-Teachers of the same group. Members, Officers, students, and families never see them through the app.
Email hello@nyrai.ai and include:
We typically reply within 2–3 business days.